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COVID-19 ASA Customer Service Update

We hope this finds members and families of the Simmental Community safe and healthy. This is a time when we see and hear how communities care and support one another, and know the Simmental Community is one that steps up to meet the challenges. Our thoughts and prayers are
with everyone.

Montana has urged businesses who are able to continue with the work-at-home to do so. ASA and ASA Publication have made that transition with just a few key people going into the office at times. We will continue to provide the services you expect, but the response time may be a little longer than normal in some circumstances.
We are happy to assist you, the best way to communicate is either through a phone call or by email to the addresses listed below.

Hint: Take a photo if you have a paper application or transfer and unable to scan and email. A clear photo will do the trick and save time in the mail.

No travel is approved for ASA staff regardless of the state they live in at this time. 

Here are hints and email addresses for staff to assist you better. 

Registrations, Transfers, and Submitting Data:
1. Take advantage of Herdbook Services and enter your data, registrations, and transfers yourself.

  • Don’t order printed paper registration certificates if you don’t need them. (They can be produced at any time – at no cost the first time- if you find that you need one. (Say Y to register and N to issue a certificate.)
  • If you come across an error you cannot resolve, email: This email address is being protected from spambots. You need JavaScript enabled to view it. the job number and problem you have encountered.

2. If you are unfamiliar with submitting data through Herdbook Services – schedule an appointment with a staff member to step you through the first animal record.


3. If you choose not to use Herdbook Services, scan your completed application (or transfer certificates) and email to This email address is being protected from spambots. You need JavaScript enabled to view it..


Unable to scan? Take a good, clear photo of your completed application and email.
There will be a delay in mailing registration certificates and performance information through May 30 currently.


Total Herd Enrollment:
Fall 2020 enrollment starts April 15. If you haven’t received your enrollment packet via email in the past, please request to do so now. We’ll be happy to step you through enrollment electronically between April 15 and June 15.

Paper Reports for Fall 2020 enrollment will be mailed this week (May 4, 2020). We are happy to step you through your enrollment processing using Herdbook Services. Make an appointment today.

1. Take advantage of Herdbook Services and enter your enrollment yourself.
2. If you come across an error you cannot resolve, email: This email address is being protected from spambots. You need JavaScript enabled to view it. the job number and problem you have encountered.
3. If you are unfamiliar with submitting your enrollment – schedule an appointment with a staff member to step you through the first animal record.
4. If you choose not to use Herdbook Services, scan your completed enrollment and email to:
This email address is being protected from spambots. You need JavaScript enabled to view it..

Make a Payment:

  1. Take advantage and pay your balance due by credit card through Herdbook Services
  2. Question on your billing/invoices? Email: This email address is being protected from spambots. You need JavaScript enabled to view it..


DNA Assistance and/or Ordering Kits:

  1. eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  2. For a DNA kit or paperwork request, please make sure you have included all the necessary information below. A helpful order form is available at http://bit.ly/ASADNA.

Required information for DNA kit or paperwork request:
ASA registration/on-file number for the animal (required for GGP-HD, GGP-LD and GGP-ULD - -testing)

  • Sex
  • Sire’s registration number
  • Dam’s registration number
  • Testing requested
  • Sample collection type (blood card, hair card, TSU)


There will be a delay in the shipment of kits and DNA supplies through May 30 currently.

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